“Communicating with parents was quite a challenge. SMS allows us to contact all parents the minute we decide not to open the school because of snow or heating problems, for instance. I can alert parents to truancy issues with SMS, and I can even remind staff and parents about meetings”

“Good disaster management requires quick and effective communication. SMS alerts are perfect for the kind of work we do. We also need to send out bulk SMS messages too, because sometimes it can be critical to reach many people at the same time.”

“We knew that around 30% of our patients were missing appointments. So we started using SMS appointment reminders, which is an excellent low-cost solution. Now we also use SMS alerts to tell patients when their prescriptions are ready for pick up, and keep them informed about health issues”

“As a political party, our ability to talk to our members is crucial. Post and email are good for some types of communication, but SMS has an urgency and immediacy that makes our members react when we need them to. So we use bulk SMS when we need to mobilise members, we sometimes use 2-way SMS for informal ballots and polls”

“Many of our customers register their mobile numbers with us via our Keyword on Divatxt’s short code so that we can contact them. We use bulk SMS whenever we have a sale starting or when we get a new range in that we think they will be interested in looking at. We also text them discount vouchers and invitations to special events and sales previews”

“These days it's important to keep in touch with customers before and during their travels. Bulk SMS enables us to send out alerts and flight delays or changes to itineraries, or to simply wish them bon voyage!”

“We use bulk SMS to send out member updates and to remind everyone about meetings that we have coming up. Our members are very busy so texting straight to their mobiles is a brilliant way of making sure they never forget about us!”

“As an estate agency, we aspire to excellent customer service, and SMS helps us achieve that. SMS appointments mean we can remind clients about property viewings, and 2-way SMS allows us to ask clients for information we might need. And of course we can keep clients abreast of the conveyancing process instantly”

“We collect visitors' mobile numbers on our website and on feedback forms so that we can bulk SMS them about forthcoming events, special exhibitions and offers, and to make sure that when they fancy a day out, they consider coming back here. When we advertise in the press or on TV and radio we encourage potential visitors to register their mobile phone number via our Keyword on Divatxt’s shortcode”

“We encourage potential donors to register their mobile numbers with us via our keyword on Divatxt’s short code. Whenever we have a new fundraising drive we bulk SMS our members and donors to ask them for donations. It's also a great way to make sure that everyone is up to date with what the charity is doing”

“DivaTxt's Recruitment text solution means that it's easy for us to SMS a client when new positions come in or when an interview has been arranged. It's also great for confidentiality and saves the potential embarrassment of a phone call at work”

“With over 5000 members bulk SMS has been a revelation to us. Now we can ‘speak’ to everyone at the same time at a fraction of the cost of posting letters. And we've found our text messages get read more than emails, too”

“We use texting for a variety of purposes. For instance, we use bulk SMS and 2-way SMS to send out quotations and claim processing updates, renewal reminders, specials offers and information about new products”

“For us the obvious use of texting was to send out targeted marketing messages with bulk SMS. What was less obvious is how effective texting things like money-off coupons would be. What's more, using keywords on Divatxt’s short code number really lifts campaign response numbers”

“Sending out leaflets and letters was expensive and time consuming. With bulk SMS we can notify all of our customers about promotions at the touch of a button. We also use SMS appointment for servicing reminders, which encourages customers to come back to us for services and MOT’s rather than shopping around”